Home /

Last updated: 10.04.2026
⸻
1. General Provisions
1.1. This Privacy Policy and Personal Data Processing Policy (the “Policy”) governs the collection, processing, use, storage, disclosure, and protection of Personal Data by Zentavor Free Zone Limited Liability Company, a company duly incorporated under the laws of the United Arab Emirates (the “Company”, “Operator”, “we”, “us”, or “our”).
1.2. This Policy applies to all users, visitors, clients, partners, and other individuals (“Users”, “you”) who access or use any websites, applications, platforms, or digital services operated by the Company, including but not limited to the following domains:
• zentower.ae
• zentower.ai
• zentower.com
as well as any related subdomains, future domains, or online services operated by the Company (collectively, the “Websites”).
1.3. This Policy is issued in accordance with Federal Decree-Law No. (45) of 2021 Concerning the Protection of Personal Data of the United Arab Emirates (the “UAE PDPL”) and other applicable laws and regulations of the United Arab Emirates.
1.4. By accessing or using the Websites and/or the Company’s services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.
⸻
2. Definitions
2.1. Personal Data means any data relating to an identified or identifiable natural person, as defined under the UAE PDPL.
2.2. Processing means any operation or set of operations performed on Personal Data, whether by automated means or otherwise, including collection, recording, organization, storage, adaptation, retrieval, use, disclosure, transmission, blocking, erasure, or destruction.
⸻
3. Categories of Personal Data Processed
3.1. The Company may process the following categories of Personal Data:
3.1.1. Identification data (such as full name);
3.1.2. Contact data (such as email address, telephone number);
3.1.3. Professional data (such as company name, job title);
3.1.4. Location data (such as country or city);
3.1.5. User-generated content and communications submitted through the Websites;
3.1.6. Technical and usage data (such as IP address, browser type, device information);
3.1.7. Any other information voluntarily provided by the User.
3.2. The Company does not intentionally collect special categories of Personal Data unless explicitly required and permitted under applicable law.
⸻
4. Purposes of Processing
4.1. Personal Data is processed by the Company for the following purposes:
4.1.1. Providing, operating, and maintaining the Websites and services;
4.1.2. Identifying and communicating with Users;
4.1.3. Responding to inquiries, requests, and support communications;
4.1.4. Improving and developing products, services, and user experience;
4.1.5. Performing analytics and statistical analysis on an aggregated or anonymized basis;
4.1.6. Recruitment and evaluation of candidates where applicable;
4.1.7. Ensuring security, fraud prevention, and system integrity;
4.1.8. Complying with legal obligations under applicable UAE law.
⸻
5. Legal Basis for Processing
5.1. The Company processes Personal Data on one or more of the following legal bases, as permitted under the UAE PDPL:
• the User’s consent;
• the necessity to perform a contract or take steps at the User’s request prior to entering into a contract;
• compliance with a legal obligation;
• legitimate interests of the Company, provided such interests do not override the User’s rights.
⸻
6. Automated Processing and Artificial Intelligence
6.1. Certain services provided by the Company may involve automated processing, including the use of artificial intelligence and machine-learning systems.
6.2. Such processing is conducted solely for the purposes outlined in this Policy and does not produce legal or similarly significant effects on Users unless otherwise expressly stated.
⸻
7. Cookies and Similar Technologies
7.1. The Websites use cookies and similar technologies to ensure proper functionality, enhance user experience, and perform analytics.
7.2. Users may control or disable cookies through their browser settings; however, certain features of the Websites may not function properly without cookies.
⸻
8. Data Sharing and Disclosure
8.1. The Company does not sell Personal Data.
8.2. Personal Data may be disclosed to third parties only where necessary for the purposes set out in this Policy, including:
8.2.1. service providers and technical partners;
8.2.2. professional advisors;
8.2.3. competent authorities where required by law.
⸻
9. Cross-Border Data Transfers
9.1. As an international digital service provider, the Company may transfer Personal Data outside the United Arab Emirates.
9.2. Any such cross-border transfer shall be carried out in accordance with the UAE PDPL and subject to appropriate safeguards ensuring an adequate level of data protection.
⸻
10. Data Retention
10.1. Personal Data is retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
⸻
11. Rights of Data Subjects
11.1. Subject to applicable law, Users have the right to:
• access their Personal Data;
• request correction or deletion of Personal Data;
• withdraw consent where processing is based on consent;
• object to certain types of processing;
• lodge a complaint with the competent authority.
⸻
12. Data Security
12.1. The Company implements appropriate technical and organizational measures to protect Personal Data against unauthorized access, loss, alteration, or disclosure.
⸻
13. Amendments to This Policy
13.1. The Company reserves the right to amend this Policy at any time.
13.2. Updated versions will be published on the Websites with the revised effective date.
⸻
14. Contact Information
Data Controller / Operator:
Zentavor Free Zone Limited Liability Company
Registered Address:
Ras Al Khaimah, United Arab Emirates
Email: info@zentavor.ae

Privacy policy